These Terms and Conditions (“Terms”), together with the Privacy Policy, Refund Policy, and Data Processing Addendum (where applicable), govern your access to and use of the dossier.nexus websites, mobile applications, subscription services, and all related features, modules, and content (collectively, the “Platform”).

By accessing, browsing, registering, subscribing to, or using the Platform in any manner, you (“User”, “you”, or “your”) agree to be bound by these Terms. If you are accessing the Platform on behalf of an organization, institution, company, or other legal entity, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms in their entirety, you must not access or use the Platform.

1. PARTIES AND DEFINITIONS

1.1 Parties

DOSSIERNEXUS ACADEMIA PRIVATE LIMITED (the “Company”, “we”, “us”, “our”, or “Operator”), a company incorporated under the Companies Act, 2013 with registered office at 1st Floor, 368, Maruthamalai Main Road, P.N.Pudur, Coimbatore, Tamil Nadu, India. Pincode: 641011, operates the Platform.

1.2 Definitions

“Account Information” means information you provide to establish or administer your account, including name, email, password, organization, phone number, and billing details.

“Add-ons” means enhanced features, modules, or premium services purchased separately to supplement a Subscription Plan (e.g., premium support, additional seats, advanced analytics).

“Content” means any information, text, images, audio, video, graphics, designs, documents, code, or materials created by Users or Organizers or imported into the Platform.

“Customer Data” means all data, including personal data and non-personal data, stored by or on behalf of Users in the Platform or at Users’ direction.

“End Users” means natural persons who access or use Organizers’ events, programs, courses, or content created through the Platform.

“Event Terms” means specific terms, policies, and conditions published by an Organizer for their individual events, programs, or courses.

“Fees” means all subscription fees, ticket charges, transaction fees, add-on costs, and other charges payable under these Terms.

“Organizer” means any User (institution, educator, company, or individual) who uses the Platform to create, manage, promote, or deliver events, learning programs, courses, or other offerings.

“Personal Data” means any information relating to an identified or identifiable natural person as defined by applicable data protection laws.

“Services” or “Platform” means the dossier.nexus software, website, mobile applications, APIs, and all features, functions, content, and services provided thereon.

“Subscription Plan” means a tiered subscription offering (e.g., free, starter, professional, enterprise) with defined features, usage limits, and pricing.

“Subscription Term” means the period for which you subscribe (e.g., monthly, quarterly, annual).

“User” means any person or entity that accesses, registers on, or uses the Platform, including Organizers, End Users, attendees, and learners.

2. ACCEPTANCE AND AUTHORITY

2.1 Agreement Binding

Your use of the Platform constitutes acceptance of these Terms. These Terms apply to all Users regardless of whether you access the Platform as a free user, trial user, paid subscriber, Organizer, or End User.

2.2 Authority to Bind

If you register an account or use the Platform on behalf of an organization, institution, or company, you represent and warrant that you have the legal authority to bind that entity to these Terms. That entity will be responsible for all obligations and liabilities arising from your use of the Platform.

2.3 Modification of Terms

The Company reserves the right to modify these Terms at any time. Material changes will be notified to you via email or a prominent notice on the Platform. Your continued use of the Platform after such notification constitutes your acceptance of the modified Terms. If you do not agree to the modifications, you must discontinue use of the Platform.

3. ACCOUNT REGISTRATION AND ELIGIBILITY

3.1 Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under applicable law to use the Platform.

3.2 Account Creation

To use certain features, you may be required to register and create an account by providing accurate, current, and complete Account Information. You are responsible for:

• Maintaining the confidentiality of your login credentials;

• Notifying the Company immediately of any unauthorized access or use of your account;

• All activities that occur under your account, whether authorized or not.

  
  

3.3 Account Restrictions

• Accounts are personal and non-transferable.

• You may not share login credentials or allow others to use your account without the Company’s written consent.

• Accounts created by automated methods, bots, or for circumventing limits are prohibited.

• The Company may suspend or terminate accounts that violate these restrictions.

  
  

3.4 Account Termination by User

You may terminate your account at any time by providing notice through your account settings. Upon termination:

• Your access to the Platform will be revoked;

• Customer Data may be retained or deleted in accordance with the Data Processing Addendum and applicable law;

• Your remaining Subscription Term fees will not be refunded.

  
  

4. SUBSCRIPTION PLANS AND LICENSES

4.1 Limited License

Subject to your compliance with these Terms, the Company grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to:

• Access and use the Platform for the purposes described in your Subscription Plan;

• Create, manage, and deliver events, programs, or learning content if you are an Organizer;

• View, access, and participate in events or programs if you are an End User.

  
  

4.2 Subscription Plan Tiers

The Company offers multiple Subscription Plans, including free, trial, starter, professional, and enterprise tiers. Each plan includes specific features, usage limits, and pricing. Details are available on the Platform’s pricing page or in order forms.

4.3 Automatic Renewal

Unless otherwise specified:

• Paid Subscription Plans automatically renew for successive terms of equal length (monthly, quarterly, or annual) at the then-current list price;

• Renewal occurs at the end of your current Subscription Term;

• You are responsible for canceling before renewal to avoid charges.

  
  

4.4 Free and Trial Accounts

• Free accounts are provided at the Company’s discretion and may be limited or discontinued at any time.

• Trial accounts are provided for a limited evaluation period (typically 14–30 days). Trial access and all trial data may be deleted at the end of the trial period without notice or recovery option.

• The Company may require a valid payment method to create a trial account, though no charges are made during the trial unless you upgrade to a paid plan.

  
  

5. FEES, PAYMENTS, AND BILLING

5.1 Fee Disclosure and Authorization

By subscribing to a paid plan, purchasing tickets, or using paid services, you:

• Authorize the Company and its payment processors to charge your designated payment method for all Fees;

• Agree to automatic recurring billing until you cancel;

• Accept that all Fees are net of any applicable discounts.

  
  

5.2 Pricing and Taxes

• All Fees are stated in the currency specified at checkout.

• Fees exclude applicable taxes (VAT, GST, sales tax, etc.), which you are responsible for paying in full.

• The Company will add applicable taxes to invoices as required by law.

• Prices are subject to change upon notice, effective at the start of your next Subscription Term.

  
  

5.3 Payment Terms

• Subscription Fees are due in advance of each Subscription Term.

• Ticket and transaction fees are due at the time of purchase.

• Invoices are issued at the time of charge.

• Payment must be received by the due date indicated on your invoice.

  
  

5.4 Failed or Delayed Payments

If payment is declined or fails:

• The Company will notify you and may attempt to retry the charge;

• If payment is not received within 15 days of the original due date, the Company may suspend your access to the Platform or paid features;

• Late fees or interest may be charged where permitted by law;

• You remain responsible for all accrued Fees and interest.

  
  

5.5 Billing Inquiries

For billing inquiries, contact the Company at billing@dossiernexus.com. Please include your account email and invoice number.

6. USER RESPONSIBILITIES AND ACCEPTABLE USE

6.1 General Restrictions

You agree not to use the Platform for any unlawful, fraudulent, abusive, or harmful purpose, or in any way that violates applicable law or these Terms.

6.2 Prohibited Activities

You must not:

(a) Security and Access:

• Attempt to gain unauthorized access to any part of the Platform or any other user’s account;

• Bypass, circumvent, or disable any security measures, authentication protocols, or usage limits;

• Use automated tools, bots, scrapers, or reverse engineering to access, monitor, or copy the Platform;

• Interfere with or disrupt the functionality, performance, or security of the Platform or its infrastructure.

  
  

(b) Data and Privacy:

• Import, upload, or use Personal Data without obtaining all necessary consents and permissions;

• Collect or process Personal Data in violation of applicable data protection laws;

• Store, process, or use sensitive data (Aadhar Numbers, Social Security numbers, credit card information, banking details, health data) without explicit authorization and appropriate safeguards;

• Violate the privacy or confidentiality rights of any person.

  
  

(c) Content:

• Upload, post, or transmit viruses, malware, corrupted files, or any harmful code;

• Post, display, or transmit Content that is obscene, defamatory, threatening, abusive, racist, sexually explicit, or otherwise offensive;

• Post Content that infringes intellectual property rights, privacy rights, or publicity rights of any third party;

• Impersonate another person or misrepresent your affiliation or identity;

• Disclose confidential information of third parties without authorization.

  
  

(d) Commercial Misuse:

• Use the Platform to develop, promote, or sell competing products or services;

• Resell, lease, or sublicense access to the Platform;

• Use the Platform to process transactions, conduct business, or generate revenue for purposes outside the scope of your Subscription Plan;

• Conduct financial fraud, money laundering, or illegal transactions.

  
  

(e) Abuse and Harassment:

• Engage in harassment, bullying, threats, or abusive behavior toward other Users or the Company;

• Spam, flood, or send unsolicited communications through the Platform;

• Use the Platform to stalk or harass any individual.

  
  

(f) Illegal Activities:

• Use the Platform for any purpose prohibited by law, including gambling, illegal substances, weapons trafficking, or exploitation;

• Develop, design, manufacture, or produce nuclear weapons, chemical weapons, or biological weapons using the Platform.

  
  

6.3 Consequences of Violation

If you violate these restrictions, the Company may:

• Suspend or terminate your account and access to the Platform immediately;

• Remove or disable access to violating Content;

• Report violations to relevant law enforcement or regulatory authorities;

• Pursue legal remedies, including damages.

  
  

7. ORGANIZER RESPONSIBILITIES

7.1 Organizer Authority and Obligations

If you use the Platform as an Organizer to create, list, or deliver events, programs, or courses, you represent and warrant that you have the authority to do so and agree to:

(a) Event Information and Accuracy:

• Provide accurate, complete, and current information for all events, programs, and offerings;

• Include correct dates, times, venue, speaker details, prerequisites, and eligibility criteria;

• Update information promptly if changes occur;

• Bear full responsibility for any inaccuracy or incompleteness.

  
  

(b) Event Delivery:

• Deliver events, programs, and courses in accordance with the descriptions provided;

• Honor all valid registrations and bookings;

• Comply with all applicable laws, including health and safety regulations;

• Ensure the quality and safety of the event or program.

  
  

(c) Refunds and Cancellations:

• Establish clear refund and cancellation policies and communicate them to attendees;

• Process refunds in accordance with the policies and applicable law;

• Notify attendees immediately of any cancellations or material changes;

• Accept responsibility for refund processing and customer support.

  
  

(d) Compliance:

• Comply with all applicable laws, including anti-discrimination laws, consumer protection laws, and privacy laws;

• Obtain all necessary licenses, permits, and authorizations;

• Ensure accessibility of events and programs as required by law (e.g., ADA compliance).

  
  

(e) Event Terms:

• Publish Event Terms on the Platform for each event or program;

• Clearly state cancellation policies, refund terms, and attendee expectations;

• In case of conflict between Event Terms and these Terms, Event Terms prevail regarding that specific event or program.

  
  

7.2 Third-Party Content and Speakers

Organizers are responsible for all Content and speaker materials used in their events or programs. The Company is not responsible for:

• The accuracy or appropriateness of speaker content;

• Intellectual property infringement by speakers or Content creators;

• Any harm, offense, or complaints arising from event content.

  
  

7.3 No Platform Responsibility for Events

The Company is not:

• The organizer of events listed on the Platform;

• Responsible for event cancellations, rescheduling, or changes;

• Liable for any failure of an Organizer to honor bookings or deliver events;

• Responsible for travel, accommodation, or other costs incurred by attendees;

• Responsible for the conduct, safety, or quality of events.

  
  

8. END USER AND ATTENDEE TERMS

8.1 Your Purchase

When you purchase a ticket, enroll in a program, or register for an event through the Platform, you are entering into a contractual relationship with the Organizer, not the Company.

8.2 Organizer Responsibility

The Organizer is responsible for:

• Delivering the event or program as described;

• Handling your customer service inquiries;

• Processing refunds and cancellations;

• Complying with Event Terms and applicable law.

  
  

8.3 Disputes

If you have disputes regarding an event, program, ticket, or refund, contact the Organizer directly. The Company will assist in facilitating communication but is not responsible for resolving disputes between you and Organizers.

8.4 Event Cancellation and Refunds

If an event is canceled or materially changed:

• The Organizer will provide refunds or alternative arrangements in accordance with Event Terms and applicable law;

• The Company is not liable for any cancellation or change;

• You have no claim against the Company for refunds or compensation.

  
  

9. CONTENT, INTELLECTUAL PROPERTY, AND OWNERSHIP

9.1 User Content Ownership

You retain all ownership rights to any Content you create, upload, or submit to the Platform (“User Content”). The Company does not claim ownership of User Content.

9.2 License to Use User Content

By submitting User Content to the Platform, you grant the Company and Organizers a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to:

• Store, host, and transmit your User Content to enable provision of the Platform;

• Display, perform, and reproduce User Content as necessary to deliver the Services;

• Use User Content for analytics, improvement of the Platform, and system optimization;

• Comply with legal obligations and respond to law enforcement requests.

This license terminates automatically when you remove Content from the Platform.

9.3 Platform Content Ownership

All Platform Content, including software, interfaces, designs, layouts, logos, text, graphics, functionality, and features (“Platform IP”), is owned by the Company or its licensors. You acquire no ownership rights in Platform IP except the limited license to use the Platform in accordance with these Terms.

9.4 Intellectual Property Restrictions

You must not:

• Copy, modify, or create derivative works from the Platform;

• Decompile, disassemble, or reverse engineer the Platform or any software component;

• Remove, obscure, or alter any copyright, trademark, or proprietary notice;

• Use the Platform to develop a competing product or service;

• Republish, duplicate, or frame the Platform or Platform Content without authorization.

  
  

9.5 Third-Party Content

The Platform may contain or link to third-party content, templates, packages, integrations, or services. The Company disclaims all responsibility for third-party content and makes no warranties regarding third-party materials or services.

10. CONTENT RESTRICTIONS AND POLICIES

10.1 Prohibited Content

You agree not to post, upload, display, or transmit Content that:

• Violates any applicable law or regulation;

• Infringes intellectual property, privacy, publicity, or contractual rights of any third party;

• Is defamatory, libelous, obscene, harassing, threatening, abusive, racist, offensive, or discriminatory;

• Contains hate speech, slurs, or incitement to violence;

• Is sexually explicit, pornographic, or depicts nudity in sexual contexts;

• Involves minors in any inappropriate, harmful, or illegal context;

• Promotes illegal activities, fraud, scams, or manipulation;

• Contains malware, viruses, or malicious code;

• Is misleading, deceptive, or fraudulent;

• Could reasonably cause harm, emotional distress, or physical injury.

  
  

10.2 Content Moderation

The Company may, at its sole discretion:

• Monitor and review User Content;

• Remove Content that violates these Terms or applicable law;

• Suspend or terminate accounts for Content violations;

• Disclose Content to authorities if required by law.

The Company has no obligation to monitor Content but reserves the right to do so.

10.3 Reports and Takedowns

If you believe Content violates these Terms or infringes your rights, report it to the Company at abuse@dossier.nexus. Include:

• Your name and contact information;

• Description of the violation;

• URL or reference to the Content;

• Specific rights you believe have been violated;

• Statement that your report is made in good faith.

  
  

11. DATA AND PRIVACY

11.1 Data Processing

The Company processes Personal Data to:

• Provide and operate the Platform;

• Manage subscriptions, billing, and accounts;

• Send service announcements and support communications;

• Comply with legal obligations;

• Improve and optimize the Platform.

  
  

11.2 Privacy Policy

All processing of Personal Data is governed by the Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy to understand our data practices.

11.3 Data Processing Addendum

If you are processing Personal Data of EU, UK, or other regulated data subjects, a Data Processing Addendum (DPA) is available and may be required. The DPA governs data processing, compliance, and Your obligations under data protection laws.

11.4 Customer Data Control

Except for Account Information, you retain control of all Customer Data stored in the Platform. You are responsible for:

• Obtaining all necessary consents to collect and use Customer Data;

• Backing up and archiving your own data;

• Complying with data protection laws in your use of Customer Data.

  
  

11.5 Data Retention and Deletion

• Deleted Customer Data is removed from production systems within 30 days but may be retained in backups for up to 90 days.

• Deleted accounts and associated data are removed within 90 days, except where legal holds or obligations require retention.

• The Company is not liable for loss of Customer Data.

  
  

12. CANCELLATION AND REFUNDS

12.1 Refund Policy

Your right to refunds is governed by the Refund Policy, which is incorporated into these Terms by reference. Please review the Refund Policy for complete details on:

• Refund eligibility and timeframes;

• Non-refundable items;

• Refund processes;

• Special cases (trial conversions, promotions, refunds initiated by Organizers).

  
  

12.2 Subscription Cancellation

You may cancel a paid Subscription Plan at any time through your account settings. Cancellation:

• Takes effect at the end of your current Subscription Term;

• Does not entitle you to a refund of Fees already paid;

• Revokes your access to paid features at the end of the current term;

• For monthly subscriptions, does not result in pro-rata refunds if canceled mid-cycle.

  
  

12.3 Event and Ticket Cancellation

Event cancellation and ticket refund policies are determined by the Organizer. See the Refund Policy and Event Terms for details.

12.4 Fees and Non-Refundable Items

Unless stated in the Refund Policy or required by law:

• All Subscription Fees are non-refundable;

• Ticket fees and transaction costs are non-refundable unless the event is canceled;

• Add-on fees are non-refundable unless separately specified;

• Promotional or discounted fees are non-refundable.

  
  

13. SERVICE AVAILABILITY AND SUPPORT

13.1 “As-Is” Provision

The Platform is provided on an “as-is” and “as-available” basis. The Company does not guarantee:

• Uninterrupted or error-free operation;

• That all features will always be available;

• That defects or bugs will be corrected;

• That the Platform will meet your requirements.

  
  

13.2 Scheduled Maintenance

The Company may perform scheduled maintenance, updates, or improvements with or without notice. The Company will make reasonable efforts to minimize disruption, but you accept that temporary unavailability may occur.

13.3 Standard Support

Unless you purchase premium support, the Company provides:

• Email support during business hours (Monday–Friday, 9:00 AM–5:00 PM IST, excluding Indian public holidays);

• Response to bug reports and critical issues in accordance with published SLAs;

• Documentation, FAQs, and knowledge base access.

Premium or dedicated support is available for enterprise accounts upon request and separate agreement.

14. WARRANTIES AND DISCLAIMERS

14.1 Limited Warranty

The Company warrants that it will make commercially reasonable efforts to provide the Platform in accordance with these Terms. This is the sole and exclusive warranty.

14.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING:

• WARRANTIES OF MERCHANTABILITY;

• WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE;

• WARRANTIES OF TITLE, NON-INFRINGEMENT, OR ACCURACY;

• WARRANTIES OF QUIET ENJOYMENT OR PERFORMANCE;

• WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF DEFECTS;

• WARRANTIES THAT DEFECTS WILL BE CORRECTED;

• WARRANTIES THAT THE PLATFORM IS FREE OF VIRUSES, MALWARE, OR HARMFUL COMPONENTS.

  
  

14.3 Assumption of Risk

YOU ACKNOWLEDGE AND AGREE THAT:

• YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK;

• YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER, NETWORK, OR DATA RESULTING FROM YOUR USE OF THE PLATFORM;

• THE COMPANY IS NOT RESPONSIBLE FOR LOSS OR CORRUPTION OF DATA, INCLUDING CUSTOMER DATA;

• YOU ARE RESPONSIBLE FOR BACKING UP AND ARCHIVING YOUR OWN DATA.

  
  

15. LIMITATION OF LIABILITY

15.1 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER THE COMPANY NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS SHALL BE LIABLE FOR:

(a) Indirect or Consequential Damages:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages;

• Loss of profits, revenue, data, business opportunities, or goodwill;

• Loss of use or data;

• Any damages arising from your inability to use the Platform or Services;

• Even if the Company has been advised of the possibility of such damages.

  
  

(b) Third-Party Actions:

• Any claims arising from the acts or omissions of third parties, including Organizers, End Users, or service providers;

• Any disputes between you and Organizers, attendees, or other Users;

• Any breach or failure of third-party services or integrations.

  
  

(c) Platform Content:

• Any claims arising from User Content, Event Terms, or Content created by Organizers;

• Any inaccuracy or incompleteness of event information;

• Any harm or loss arising from event cancellations, changes, or Organizer conduct.

  
  

15.2 Aggregate Liability Cap

SUBJECT TO SECTION 15.3, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE PLATFORM, OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE LESSER OF:

• The total Fees paid by you to the Company in the 12 months preceding the claim; or

• INR 5,000 (Five Thousand Rupees) if no Fees have been paid.

This cap applies to all claims, whether sounding in contract, tort, negligence, breach of warranty, or otherwise, and regardless of whether the Company has been advised of the possibility of such damages.

15.3 Exceptions to Limitation

Sections 15.1 and 15.2 do not apply to:

• Your indemnification obligations;

• Either party’s confidentiality obligations;

• Breach of intellectual property rights;

• Willful misconduct or gross negligence;

• Claims that cannot be limited by applicable law.

  
  

15.4 Essential Term

You acknowledge that the limitation of liability is an essential term of these Terms and that the Company would not provide the Platform without such limitation.

16. INDEMNIFICATION

16.1 Your Indemnity to the Company

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

(a) Your use of the Platform or Services; (b) Your violation of these Terms or any applicable law; (c) Your User Content, including any infringement, defamation, or violation of rights; (d) Your role as an Organizer, including Event Terms, event delivery, or attendee disputes; (e) Your use of Customer Data, including data protection violations; (f) Your interactions with other Users or third parties; (g) Your breach of any representation, warranty, or covenant in these Terms.

16.2 Indemnification Process

If the Company receives a claim subject to indemnification:

• The Company will promptly notify you in writing;

• You will have the right to assume defense at your sole cost;

• You must keep the Company informed of the defense;

• You must not settle without the Company’s written consent;

• The Company may participate in the defense at your cost.

  
  

17. SUSPENSION AND TERMINATION

17.1 Suspension

The Company may suspend your access to the Platform or specific features immediately and without prior notice if:

• You fail to pay undisputed Fees and do not cure within 15 days of notice;

• You breach these Terms or applicable law;

• The Company believes suspension is necessary to protect the Platform or other Users;

• Required by law or court order;

• Your account is flagged for fraudulent activity or abuse.

  
  

17.2 Termination by Company

The Company may terminate your account and these Terms at any time with 30 days’ written notice if:

• You materially breach these Terms and do not cure within 30 days of written notice;

• Your account remains inactive for more than 12 months;

• Required by law or regulatory order.

  
  

17.3 Termination for Convenience

The Company may terminate these Terms and discontinue the Platform or any Service at any time with 90 days’ written notice to all Users, without cause or liability.

17.4 Effect of Termination

Upon suspension or termination:

• Your access to the Platform is revoked immediately;

• All rights and licenses granted to you are terminated;

• You remain liable for all Fees accrued until the effective date of termination;

• Provisions that by their nature survive termination shall remain in effect.

  
  

17.5 Data Upon Termination

• Customer Data associated with your account will be deleted within 90 days unless required by law to be retained.

• The Company is not liable for loss or deletion of Customer Data upon termination.

• You are responsible for exporting or backing up Customer Data prior to termination.

  
  

17.6 No Reactivation

Terminated or suspended accounts cannot be automatically reactivated. If you wish to resume using the Platform after termination, you must create a new account and agree to these Terms and current pricing.

18. THIRD-PARTY SERVICES AND LINKS

18.1 Third-Party Content

The Platform may contain or link to third-party websites, services, content, integrations, APIs, or resources that are not owned or controlled by the Company, including:

• Payment processors and financial services;

• Video hosting and streaming services;

• Cloud storage and data processing services;

• Analytics and reporting tools;

• Third-party event management integrations.

  
  

18.2 No Responsibility

The Company:

• Has no control over and assumes no responsibility for third-party content, services, or practices;

• Does not endorse or warrant third-party services;

• Shall not be liable for any damage, loss, or harm arising from your use of third-party services or content;

• Is not responsible for third-party privacy policies or terms of service.

  
  

18.3 Third-Party Terms

Your use of third-party services may be governed by separate terms and conditions. You are responsible for reviewing and complying with third-party terms before using such services.

19. COMPLIANCE WITH LAWS

19.1 Legal Compliance

You agree to comply with all applicable federal, state, and local laws, statutes, regulations, and ordinances in your use of the Platform. The Company is not responsible for your compliance with local laws.

19.2 Data Protection Laws

You are responsible for complying with all applicable data protection and privacy laws in your jurisdiction, including GDPR (EU), CCPA (California), PDPA (Singapore), and India’s data protection framework.

20. DISPUTE RESOLUTION AND GOVERNING LAW

20.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

20.2 Jurisdiction and Venue

Subject to applicable law and any applicable arbitration agreement, you and the Company agree to:

• The exclusive jurisdiction of the courts located at Coimbatore, Tamil Nadu, India;

• Submission to the personal jurisdiction of such courts;

• Waiver of any objection to venue or inconvenient forum.

  
  

20.3 Limitation of Actions

Any legal proceeding arising out of or related to these Terms or your use of the Platform must be commenced within one (1) year after the cause of action accrues. After one year, any such cause of action is permanently barred.

20.4 Injunctive Relief

You acknowledge that a breach of these Terms may cause irreparable harm for which monetary damages are inadequate. The Company is entitled to seek equitable relief, including injunctions and specific performance, without posting bond or proving actual damages.

21. GENERAL PROVISIONS

21.1 Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, and Data Processing Addendum, constitute the entire agreement between you and the Company regarding the Platform and supersede all prior understandings, negotiations, and agreements, whether written or oral.

21.2 Severability

If any provision of these Terms is held to be invalid, unenforceable, or illegal, such provision shall be severed, and the remaining provisions shall remain in full force and effect. If severance is not possible, the court shall modify the provision to the minimum extent necessary to make it valid and enforceable.

21.3 Waiver

No waiver of any breach or default of these Terms shall be deemed a waiver of any preceding or subsequent breach or default. Failure to enforce any provision shall not constitute a waiver of that provision or any other provision.

21.4 Notices

Any notice, demand, or communication required under these Terms must be in writing and:

• Delivered personally;

• Sent by email to the email address associated with your account;

• Sent by registered mail to the Company’s address.

Notice is effective upon receipt.

21.5 Assignment

You may not assign or transfer any rights or obligations under these Terms without the Company’s prior written consent. The Company may freely assign or transfer these Terms and its rights and obligations hereunder to any affiliate, successor, or acquirer without restriction or notice.

21.6 No Third-Party Beneficiaries

These Terms are solely between you and the Company. No third party has any rights or remedies under these Terms.

21.7 No Agency or Partnership

No agency, partnership, joint venture, or employment relationship is created by these Terms. You have no authority to bind, commit, or act on behalf of the Company in any manner.

21.8 Equitable Relief

You acknowledge that the remedy at law for breach of these Terms may be inadequate. The Company is entitled to seek equitable relief, including injunctions, without posting bond or proving actual damages.

21.9 Headings

The section headings and titles in these Terms are for convenience only and do not affect the interpretation or legal effect of these Terms.

21.10 Survival

Provisions that by their nature are intended to survive termination, including but not limited to Sections on Intellectual Property, Warranty Disclaimers, Limitation of Liability, Indemnification, Confidentiality, and Governing Law, shall survive termination or expiration of these Terms.

22. CONTACT US

For questions, support requests, or notices regarding these Terms, please contact:

DOSSIERNEXUS ACADEMIA PRIVATE LIMITED

1st Floor, 368, Maruthamalai Main Road, P.N.Pudur, Coimbatore, Tamil Nadu, India. Pincode: 641011

Email: legal@dossier.nexus

Support: support@dossier.nexus

Phone: +91 9080750302

Website: https://www.dossier.nexus

END OF TERMS AND CONDITIONS

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